Customer Banking Associate — Tech-Savvy, Caring Service

JPMorgan Chase & Co.; Brooklyn Park (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. in Minnesota is seeking an Associate Banker to deliver exceptional client experiences and support branch goals. You will greet clients, help with daily banking needs, and promote digital tools like the Chase Mobile App and Chase.com while maintaining regulatory-compliant service.

Ideal candidates will combine strong client service with the ability to build relationships, learn products quickly, and work closely with teammates to exceed expectations and drive branch success.

Qualifications

• Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships by showing genuine care and concern during client interactions.
• Ability to communicate clearly and politely to understand and help clients, anticipating needs.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, scheduling meetings.
• Assist with account servicing, maintenance, and opening new accounts while following policies and regulations.
• Educate clients on day-to-day banking and technology tools like Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening actively and partnering with branch team members to meet client goals.
• Perform branch operations and cashiering tasks while adhering to bank policies.

Skills

Client focus

Relationship building

Clear communication

Problem resolution

Team collaboration

Tech/literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Minnesota is seeking an Associate Banker to deliver exceptional client experiences and support branch goals. You will greet clients, help with daily banking needs, and promote digital tools like the Chase Mobile App and Chase.com while maintaining regulatory-compliant service.

Ideal candidates will combine strong client service with the ability to build relationships, learn products quickly, and work closely with teammates to exceed expectations and drive branch success.