Client-Centric Relationship Banker

JPMorganChase; Raleigh (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Total rewards package

Job summary

Chase is seeking an Associate Relationship Banker in a Raleigh branch to welcome clients, understand their financial needs, and offer thoughtful solutions using Chase technology. You will help walk-ins and scheduled clients, building lasting relationships while upholding banking compliance and service standards.

The role emphasizes client-focused service, clear communication, and the ability to tailor product recommendations to individual situations in a fast-paced retail banking environment.

Qualifications

• Ability to deliver attentive, friendly service and build client trust.
• Strong communication to tailor solutions to client needs.
• Comfort with regulatory and risk guidelines and training.

Responsibilities

• Put clients first and deliver welcoming, attentive service.
• Communicate clearly to understand needs and offer solutions.
• Assist walk-in and scheduled clients in person or by phone.
• Educate clients on Chase technology like mobile app and online banking.
• Learn products quickly and connect clients to specialists as needed.
• Adhere to policies, procedures and regulatory requirements.

Skills

Customer service

Financial knowledge

Relationship building

Communication skills

Education

High school diploma or GED

College degree preferred

Job description

Chase is seeking an Associate Relationship Banker in a Raleigh branch to welcome clients, understand their financial needs, and offer thoughtful solutions using Chase technology. You will help walk-ins and scheduled clients, building lasting relationships while upholding banking compliance and service standards.

The role emphasizes client-focused service, clear communication, and the ability to tailor product recommendations to individual situations in a fast-paced retail banking environment.