Client-Focused Banking Associate

JPMorganChase; Traverse City (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Chase, a leading financial services firm, is seeking an Associate Banker to welcome clients, understand their needs, and offer suitable banking solutions. You will represent the Chase brand with hospitality, help clients complete transactions, and guide them on using digital banking tools.

You will build trusted relationships, educate customers on products, and work with the branch team to deliver exceptional service and meet objectives.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and use of self-service options like mobile app and ATMs.
• Develop relationships with clients and collaborate with team to meet financial goals.
• Perform branch operations including cash handling and device management in line with policies.

Skills

Client service experience

Relationship building

Communication skills

Financial product knowledge

Tech-savvy

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATM usage

Job description

Chase, a leading financial services firm, is seeking an Associate Banker to welcome clients, understand their needs, and offer suitable banking solutions. You will represent the Chase brand with hospitality, help clients complete transactions, and guide them on using digital banking tools.

You will build trusted relationships, educate customers on products, and work with the branch team to deliver exceptional service and meet objectives.