Client-First Relationship Banker

Fairygodboss; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Chase is hiring an Associate Relationship Banker to welcome clients in-branch, understand their financial needs, and offer thoughtful solutions using the latest banking technology. You will help clients navigate Chase Mobile, Chase.com, and ATM solutions while delivering exceptional service.

The role emphasizes hospitality, regulatory compliance, and collaboration with a team of experts to address customer needs and drive branch success.

Qualifications

• High school degree or equivalent.
• College degree or military equivalent preferred.

Responsibilities

• Put clients first and provide attentive, friendly service to create a welcoming environment.
• Communicate clearly to tailor product benefits to clients with varying needs.
• Assist walk-in and scheduled clients in person or over the phone to build relationships and understand financial needs.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult on banking solutions and connect clients to experts.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Memorable client experiences

Excellent communication

Problem solving

Regulatory compliance

Flexible hours

Education

High school degree/GED

College degree or military equivalent

Job description

Chase is hiring an Associate Relationship Banker to welcome clients in-branch, understand their financial needs, and offer thoughtful solutions using the latest banking technology. You will help clients navigate Chase Mobile, Chase.com, and ATM solutions while delivering exceptional service.

The role emphasizes hospitality, regulatory compliance, and collaboration with a team of experts to address customer needs and drive branch success.