Client-Centric Relationship Banker

Aumni; Carmel (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase is looking for an Associate Relationship Banker to welcome clients in-branch, assess their financial needs, and offer personalized banking solutions. You will guide clients through Chase Mobile App and Chase.com, helping them achieve convenient, secure access to services.

You will build lasting relationships, strive to exceed expectations, and work with the team to meet branch goals while maintaining compliance and high service standards.

Qualifications

• Deliver attentive, friendly service to walk-in clients
• Explain banking options and digital tools clearly
• Build trust through active listening and personalized solutions
• Adhere to regulatory requirements and risk controls
• Work flexible branch hours, including weekends/evenings

Responsibilities

• Greet clients and provide optimal service in-branch and over the phone
• Identify client needs and present appropriate financial products
• Educate clients on Chase digital tools and self-service options
• Develop relationships to deepen banking relationships and referrals
• Collaborate with team to meet branch goals and regulatory standards

Skills

Customer service

Communication

Sales experience

Regulatory compliance

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Banking systems

Job description

JPMorgan Chase is looking for an Associate Relationship Banker to welcome clients in-branch, assess their financial needs, and offer personalized banking solutions. You will guide clients through Chase Mobile App and Chase.com, helping them achieve convenient, secure access to services.

You will build lasting relationships, strive to exceed expectations, and work with the team to meet branch goals while maintaining compliance and high service standards.