Client-Centric Personal Banker

Fairygodboss; Bel Air (MD); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Job summary

PNC in Bel Air, Maryland is seeking a Personal Banker to foster customer relationships and drive branch sales through proactive service and consultative conversations. You will help customers improve their financial wellbeing and expand wallet share by leveraging PNC solutions.

The role emphasizes in-office work, adherence to risk controls, and applying product knowledge to solve customer needs while delivering excellent service and a positive customer experience.

Qualifications

• Associates or equivalent degree and related experience (3+ years) typically required.
• Knowledge of banking products and services to advise customers.
• Strong communication, relationship-building and problem-solving abilities.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations via internal and outbound interactions with a defined sales process.
• Creates customer loyalty and grows wallet share by delivering a differentiated customer experience.
• Educates customers on options for managing financial transactions using technology and resources.
• Manages risk by adhering to policies and procedures and supports branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC in Bel Air, Maryland is seeking a Personal Banker to foster customer relationships and drive branch sales through proactive service and consultative conversations. You will help customers improve their financial wellbeing and expand wallet share by leveraging PNC solutions.

The role emphasizes in-office work, adherence to risk controls, and applying product knowledge to solve customer needs while delivering excellent service and a positive customer experience.