Client-Centric Personal Banker

Aumni; Leawood (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is hiring an Associate Banker to deliver hospitable, knowledgeable service in our branch. You will greet clients, help them with accounts and digital tools, and build trusted relationships to support their financial goals.

You will learn products and procedures quickly, work with the team to provide seamless service, and assist with branch operations while adhering to regulatory requirements.

Qualifications

• Ability to put clients first and exceed expectations through attentive service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts and opening new accounts per policies.
• Educate customers on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices, following bank policies.

Skills

Client service

Relationship building

Clear communication

Problem resolution

Team collaboration

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver hospitable, knowledgeable service in our branch. You will greet clients, help them with accounts and digital tools, and build trusted relationships to support their financial goals.

You will learn products and procedures quickly, work with the team to provide seamless service, and assist with branch operations while adhering to regulatory requirements.