Client-Centric Office & Customer Service Specialist

Closets By Design- Tom Brown Account; Grimes (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Closets by Design in Grimes, IA is seeking a Customer Service/Office Representative to support a busy design and installation team. This role focuses on answering calls, greeting visitors, scheduling appointments, and providing general administrative support.

The ideal candidate will be friendly, reliable, and well organized, with strong communication skills to ensure excellent client service and smooth office operations in a fast-paced environment.

Qualifications

• Must have strong verbal and written communication skills.
• Customer oriented and enthusiastic.
• Reliable and punctual with good work ethic.
• Strong organization and computer skills.

Responsibilities

• Answer and direct incoming phone calls
• Manage designers appointment calendars
• Greet visitors and provide assistance
• Deliver administrative support for office staff, sales team and production/installation department
• General office duties and working knowledge of computers
• Customer oriented, friendly and enthusiastic
• Reliable, punctual with good work ethic
• Strong verbal and written communication skills
• Strong personal organization skills

Skills

Phone etiquette

Calendar management

Visitor greeting

Administrative support

Customer service

Reliability

Punctuality

Written communication

Organizational skills

Tools

Microsoft Office

Job description

Closets by Design in Grimes, IA is seeking a Customer Service/Office Representative to support a busy design and installation team. This role focuses on answering calls, greeting visitors, scheduling appointments, and providing general administrative support.

The ideal candidate will be friendly, reliable, and well organized, with strong communication skills to ensure excellent client service and smooth office operations in a fast-paced environment.