Strategic Facility Solutions Manager

City Wide Facility Solutions Orlando; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Autonomy

Team environment

Diverse client portfolio

Professional development

Job summary

City Wide Facility Solutions Orlando is seeking a driven Facility Solutions Manager to service a portfolio of commercial clients in the Greater Orlando area. You will build relationships, conduct inspections, coordinate vendors, and drive service excellence that supports client satisfaction and business growth.

The role emphasizes proactive problem solving, strong organizational skills, and effective communication across internal teams and partners to ensure seamless service delivery.

Qualifications

• Experience in account management, facilities or property management, operations, or B2B sales.
• Strong relationship-building and customer service skills.
• Ability to manage multiple projects and deadlines in a fast-paced setting.

Responsibilities

• Serve as the primary point of contact for a portfolio of commercial clients.
• Build and maintain relationships with clients through regular communication and site visits.
• Conduct facility inspections to ensure service quality standards are met.
• Coordinate and manage a network of service vendors and contractors.
• Proactively identify facility needs and recommend customized solutions.
• Resolve service issues quickly while maintaining high customer satisfaction.
• Manage multiple client accounts and priorities with autonomy.
• Collaborate with internal teams and partners to ensure seamless delivery.
• Track service performance, document inspections, and provide updates to clients.

Skills

Account management

Facilities management

Operations

Project management

Customer success

CRM proficiency

Communication skills

Tools

CRM systems

Microsoft Office

Job description

City Wide Facility Solutions Orlando is seeking a driven Facility Solutions Manager to service a portfolio of commercial clients in the Greater Orlando area. You will build relationships, conduct inspections, coordinate vendors, and drive service excellence that supports client satisfaction and business growth.

The role emphasizes proactive problem solving, strong organizational skills, and effective communication across internal teams and partners to ensure seamless service delivery.