Client-Centric Banking Associate

Next Frontier Capital; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and tech-enabled banking solutions. You will build trusted client relationships, share product knowledge, and help clients achieve their financial goals.

Responsibilities include greeting clients, opening accounts, educating on mobile and online banking, and supporting branch operations. A high school diploma or GED is required, with emphasis on customer service excellence.

Qualifications

• Provide attentive and friendly service, greeting clients as they enter the branch.
• Build trusted relationships through genuine care and understanding.
• Explain products and solutions to help clients meet financial goals.
• Resolve client issues with accuracy and efficiency.
• Collaborate with branch team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash handling and use of vault/ATM as needed.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Tech-savvy

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and tech-enabled banking solutions. You will build trusted client relationships, share product knowledge, and help clients achieve their financial goals.

Responsibilities include greeting clients, opening accounts, educating on mobile and online banking, and supporting branch operations. A high school diploma or GED is required, with emphasis on customer service excellence.