Client-Centric Banking Associate

Next Frontier Capital; Town of Brookfield (WI); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Competitive total rewards

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and expert knowledge of banking solutions. You will deliver attentive service, greet clients, and help them achieve financial goals while leveraging Chase Mobile App and online platforms.

You will support account openings, servicing, and branch operations, collaborating with teammates to ensure an exceptional client experience across digital and in‑person channels.

Qualifications

• Demonstrated client service experience or equivalent.
• Ability to build trusted client relationships.
• Strong communication and empathy in client interactions.
• Capable of quickly learning banking products, services, and procedures.
• Team-oriented with a collaborative approach to delivering seamless service.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Assist with account servicing, maintenance, and opening new accounts.
• Educate clients on day-to-day banking and digital self-service tools.
• Build meaningful client relationships by listening and understanding needs.
• Perform branch operations, including cash devices, while following policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning products

Education

High school diploma or GED

Tools

Chase Mobile App

Cash handling

ATM operations

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and expert knowledge of banking solutions. You will deliver attentive service, greet clients, and help them achieve financial goals while leveraging Chase Mobile App and online platforms.

You will support account openings, servicing, and branch operations, collaborating with teammates to ensure an exceptional client experience across digital and in‑person channels.