Client-Centric Banking Associate

Next Frontier Capital; Derby (CT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

On-site wellness centers

Job summary

Chase is hiring an Associate Banker in a role focused on delivering exceptional customer service and building trusted client relationships. The position emphasizes greeting clients, handling accounts, and guiding them through digital banking tools to meet financial goals.

The role requires a high school diploma or GED and strong communication skills, with teamwork to ensure a seamless client experience. Chase offers competitive pay and benefits within a dynamic financial services environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and listening skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing and maintaining accounts and opening new accounts.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and handle cash devices following bank policies.

Skills

Customer service

Relationship building

Effective communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker in a role focused on delivering exceptional customer service and building trusted client relationships. The position emphasizes greeting clients, handling accounts, and guiding them through digital banking tools to meet financial goals.

The role requires a high school diploma or GED and strong communication skills, with teamwork to ensure a seamless client experience. Chase offers competitive pay and benefits within a dynamic financial services environment.