Client-Centric Banker Associate

Next Frontier Capital; Little Rock (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

On-site health and wellness centers

Tuition reimbursement

Backup child care

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service and helping clients achieve their financial goals using our cutting-edge banking solutions. In this role you will greet clients, open accounts, educate on Chase Mobile App and Chase.com, manage lobby flow, and collaborate with team members to exceed expectations while complying with policies.

You will build lasting relationships through active listening and thoughtful questions, embodying

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Open new accounts and perform account servicing in compliance with policies.
• Educate clients on day-to-day banking using self-service options.
• Build relationships through listening, empathy, and product knowledge.
• Handle branch operations including cash devices per bank procedures.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Fast learner

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service and helping clients achieve their financial goals using our cutting-edge banking solutions. In this role you will greet clients, open accounts, educate on Chase Mobile App and Chase.com, manage lobby flow, and collaborate with team members to exceed expectations while complying with policies.

You will build lasting relationships through active listening and thoughtful questions, embodying