Client-Centric Banker: Tech-Savvy & Trusted

Next Frontier Capital; Illinois; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching and more

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused service in a branch setting. You will greet clients, open and service accounts, and guide customers through digital banking tools like Chase Mobile App and Chase.com to meet their financial goals.

Role emphasizes building trusted relationships, listening to client needs, and collaborating with team members to provide seamless service while adhering to regulatory requirements. A high school diploma or GED is required.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Relationship building

Communication

Attention to detail

Team collaboration

Learning products and procedures

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused service in a branch setting. You will greet clients, open and service accounts, and guide customers through digital banking tools like Chase Mobile App and Chase.com to meet their financial goals.

Role emphasizes building trusted relationships, listening to client needs, and collaborating with team members to provide seamless service while adhering to regulatory requirements. A high school diploma or GED is required.