Client‑Centric Banking Associate

Next Frontier Capital; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver welcoming, client‑focused service and leverage technology to meet banking needs. You will build trusted relationships, explain product options, and help clients achieve financial goals in a branch setting.

The role emphasizes teamwork, adherence to regulations, and a responsive, empathetic approach to everyday banking tasks and inquiries.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations with a welcoming environment.
• Ability to build trusted relationships and communicate clearly to understand needs.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies.
• Assist clients with day‑to‑day banking and digital self‑service tools.
• Build relationships by listening, asking questions, and sharing solutions.
• Perform branch operations and cash handling in line with bank procedures.

Skills

Client service experience

Relationship building

Communication skills

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, client‑focused service and leverage technology to meet banking needs. You will build trusted relationships, explain product options, and help clients achieve financial goals in a branch setting.

The role emphasizes teamwork, adherence to regulations, and a responsive, empathetic approach to everyday banking tasks and inquiries.