Client-Centric Banking Associate

JPMorganChase; Novi (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients at the Novi branch. You will use Chase's digital tools and banking solutions to meet clients' financial goals while representing the brand with hospitality.

The role involves opening and servicing accounts, guiding customers through mobile app and online banking, and collaborating with branch teammates to ensure a seamless client experience.

Qualifications

• Client-first mindset with friendly, attentive service.
• Ability to build trusted relationships with clients.
• Clear and polite communication; anticipate client needs.
• Detail-oriented problem resolution.
• Learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment and greet clients.
• Open accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and digital tools.
• Build relationships and partner with team to meet financial goals.
• Handle branch operations and cash devices per policy.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning ability

High school diploma

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients at the Novi branch. You will use Chase's digital tools and banking solutions to meet clients' financial goals while representing the brand with hospitality.

The role involves opening and servicing accounts, guiding customers through mobile app and online banking, and collaborating with branch teammates to ensure a seamless client experience.