Part-Time Client Banker – Novi, MI

Testing Site - JPMC; Novi (MI); On-site; USD 25,000 - 30,000; Part time

Job summary

Chase in Novi, MI is seeking a Part-Time Associate Banker to deliver friendly, attentive service and support clients with everyday banking needs. You will greet clients, open accounts, and guide them to technology solutions while building lasting relationships.

The role emphasizes teamwork, accurate product knowledge, and compliance with banking procedures, contributing to a positive branch experience for customers and colleagues alike.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations with day-to-day transactions and opening new accounts while following policies.
• Educate clients on technology self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and connecting clients to experts to meet goals.
• Perform branch operations, including cash devices, in line with bank policies.

Skills

Client service experience

Communication skills

Relationship building

Team collaboration

Learning new products quickly

Quick problem solving

Education

High school diploma or GED

Job description

Chase in Novi, MI is seeking a Part-Time Associate Banker to deliver friendly, attentive service and support clients with everyday banking needs. You will greet clients, open accounts, and guide them to technology solutions while building lasting relationships.

The role emphasizes teamwork, accurate product knowledge, and compliance with banking procedures, contributing to a positive branch experience for customers and colleagues alike.