Client-Centric Banking Associate

JPMorganChase; New Haven (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker in New Haven to deliver welcoming, attentive service and to build trusted client relationships. You will help clients with everyday transactions, open new accounts, and educate them on digital banking tools like the Chase Mobile App and Chase.com.

You’ll work with a team to ensure a seamless client experience and meet regulatory requirements. The role focuses on personal banking, product knowledge, and helping clients achieve their financial goals within a

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and effectively learn products, services, and procedures.
• Strong communication and active listening skills.
• Comfort with using digital banking tools and technology.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts in compliance with policies.
• Educate clients on using Chase Mobile App, Chase.com, and ATMs for banking needs.
• Build trusted relationships by listening, showing empathy, and sharing product knowledge.
• Perform branch operations and assist with cash devices following bank procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Digital literacy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in New Haven to deliver welcoming, attentive service and to build trusted client relationships. You will help clients with everyday transactions, open new accounts, and educate them on digital banking tools like the Chase Mobile App and Chase.com.

You’ll work with a team to ensure a seamless client experience and meet regulatory requirements. The role focuses on personal banking, product knowledge, and helping clients achieve their financial goals within a