Client-Centric Banking Associate | Tech-Savvy & Trusted

JPMorganChase; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker in Houston to deliver welcoming, attentive service and help clients meet financial goals. You will greet clients, manage lobby flow, and use digital tools to support everyday banking needs while complying with policies.

The role emphasizes relationship-building, product knowledge, and teamwork to drive branch success. Ideal candidates have strong client-service experience, quick learning ability, and a collaborative mindset.

Qualifications

• Client-first mindset and service excellence.
• Ability to build trusted relationships with clients.
• Effective communication to understand and help clients.
• Resolve client issues quickly with attention to detail.
• Collaborate with the team to deliver seamless service.
• Rapidly learn banking products, services and procedures.
• Client service experience or comparable experience.
• Education: high school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Open accounts and provide servicing while complying with policies and regulatory requirements.
• Assist clients with day-to-day transactions using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and working with the branch team to meet goals.
• Handle branch operations and cash devices in accordance with bank policies.

Skills

Client service

Communication

Teamwork

Attention to detail

Learning agility

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Houston to deliver welcoming, attentive service and help clients meet financial goals. You will greet clients, manage lobby flow, and use digital tools to support everyday banking needs while complying with policies.

The role emphasizes relationship-building, product knowledge, and teamwork to drive branch success. Ideal candidates have strong client-service experience, quick learning ability, and a collaborative mindset.