Client-First Banking Advisor

Next Frontier Capital; Sterling (VA); On-site; USD 52,000 - 78,000; Full time

Job summary

JPMorgan Chase & Co. in Sterling, VA seeks an Associate Relationship Banker to deliver exceptional client service, educate clients on banking solutions, and build lasting relationships in a hospitality-driven environment.

You will leverage Chase Mobile App and branch resources to address financial needs, adhere to regulatory requirements, and collaborate with a team of experts to provide tailored solutions.

Qualifications

• Provide excellent client experiences and tailor banking solutions.
• Strong communication to understand and address diverse client needs.
• Adhere to risk, compliance, and regulatory requirements.
• Demonstrate ability to develop client relationships and meet sales goals.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Regulatory compliance

Sales experience

Education

High School Diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. in Sterling, VA seeks an Associate Relationship Banker to deliver exceptional client service, educate clients on banking solutions, and build lasting relationships in a hospitality-driven environment.

You will leverage Chase Mobile App and branch resources to address financial needs, adhere to regulatory requirements, and collaborate with a team of experts to provide tailored solutions.