Relationship-Driven Banking Associate

JPMorganChase; Fairfax (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase in Fairfax, VA is seeking an Associate Banker to deliver warm, attentive service and build trusted client relationships using the latest banking technology. You will represent the Chase brand, assist with accounts, and guide clients in digital banking to meet their financial goals.

The role emphasizes teamwork, compliance with policies, and delivering exceptional client experiences in a branch setting.

Qualifications

• Customer service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and partnering with team.
• Perform branch operations, including cash handling per bank policies.

Skills

Client service excellence

Relationship building

Communication skills

Empathy and listening

Team collaboration

Technology proficiency

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase in Fairfax, VA is seeking an Associate Banker to deliver warm, attentive service and build trusted client relationships using the latest banking technology. You will represent the Chase brand, assist with accounts, and guide clients in digital banking to meet their financial goals.

The role emphasizes teamwork, compliance with policies, and delivering exceptional client experiences in a branch setting.