Client-Centric Banker — Tech-Savvy, Service Pro

Aumni; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, leveraging modern banking solutions and technology to deliver exceptional client experiences. You will build trusted relationships, educate clients on products, and support branch goals while upholding regulatory requirements.

The role focuses on welcoming clients, servicing accounts, and guiding customers through digital tools. Join a team-driven environment that values diversity and inclusion across the banking

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch.
• Exceed client expectations by providing account servicing and maintenance and opening new accounts.
• Educate and assist clients with day-to-day banking transactions including Chase Mobile App, Chase.com, and ATMs.

Skills

Client service mindset

Relationship building

Communication with clients

Problem resolution

Team collaboration

Product knowledge learning

Client understanding & empathy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, leveraging modern banking solutions and technology to deliver exceptional client experiences. You will build trusted relationships, educate clients on products, and support branch goals while upholding regulatory requirements.

The role focuses on welcoming clients, servicing accounts, and guiding customers through digital tools. Join a team-driven environment that values diversity and inclusion across the banking