Client-Centric Banker: Tech-Savvy & Service Focused

Aumni; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service and build trusted relationships with clients. You will guide customers through opening accounts and everyday banking, while promoting digital tools like Chase Mobile and Chase.com.

A collaborative team environment and adherence to regulatory requirements are essential. The role emphasizes a welcoming branch experience, efficient lobby management, and careful handling of cash devices and transactions to support branch

Qualifications

• Client-first service mindset and hospitality in interactions.
• Ability to learn and explain banking products and digital tools.
• Compliance with policies, procedures, and regulatory requirements.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Open new accounts and provide account servicing while adhering to policies and regulations.
• Educate clients on digital banking (Chase Mobile App, Chase.com, ATMs).
• Build relationships through listening, empathy, and product knowledge.
• Conduct branch operations including cash devices while following bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge learning

Education

High school diploma

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service and build trusted relationships with clients. You will guide customers through opening accounts and everyday banking, while promoting digital tools like Chase Mobile and Chase.com.

A collaborative team environment and adherence to regulatory requirements are essential. The role emphasizes a welcoming branch experience, efficient lobby management, and careful handling of cash devices and transactions to support branch