Client-Centric Banker: Relationship Builder & Tech-Savvy

JPMorgan Chase; Sterling Heights (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker to represent the brand and culture with hospitality, using modern banking solutions and friendly service. You will help clients achieve their financial goals by sharing knowledge and offering tailored solutions.

You will work to exceed client expectations, build trusted relationships, and educate customers on self-service options while supporting branch operations and regulatory requirements.

Qualifications

• Ability to put clients first and exceed expectations, delivering attentive and friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and open new accounts while following policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations including cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication

Tech savviness

Empathy

Team collaboration

Learning products quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand and culture with hospitality, using modern banking solutions and friendly service. You will help clients achieve their financial goals by sharing knowledge and offering tailored solutions.

You will work to exceed client expectations, build trusted relationships, and educate customers on self-service options while supporting branch operations and regulatory requirements.