Client-Centric Banker: Hospitality + Tech Solutions

Aumni; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, build relationships, and deliver attentive service using modern banking solutions. You will represent our brand in the branch and help clients achieve their financial goals by explaining products and guiding transactions.

This role emphasizes hospitality, teamwork, and compliance with banking requirements, with opportunities to advance in Consumer & Community Banking.

Qualifications

• Deliver attentive and friendly service to clients
• Build trusted relationships with clients
• Communicate clearly to understand and help clients
• Resolve client issues with attention to detail
• Collaborate with branch team to achieve goals
• Learn products, services, and procedures quickly
• Experience in client service or similar
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment for clients entering the branch.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options (mobile app, website, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling per bank policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Learning new products

High school diploma

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, build relationships, and deliver attentive service using modern banking solutions. You will represent our brand in the branch and help clients achieve their financial goals by explaining products and guiding transactions.

This role emphasizes hospitality, teamwork, and compliance with banking requirements, with opportunities to advance in Consumer & Community Banking.