Client-Centric Banker: Tech-Savvy & Service-Driven

J.P. Morgan; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase seeks an Associate Banker to deliver exceptional client experiences, greet clients, open accounts, and support branch operations using Chase Mobile, Chase.com, and ATMs. The role emphasizes hospitality, relationship building, and compliance with banking policies.

Required: high school diploma or GED, fluent English and Spanish, and client service experience. Preferred: cash handling experience. Join our Consumer & Community Banking team in a collaborative, diverse environment.

Qualifications

• Client services experience or comparable experience.
• Fluent English and Spanish required for this role.
• Ability to quickly and accurately learn banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through check-in and scheduling.
• Handle account servicing, maintenance, and new account openings in compliance with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships with clients and collaborate with team to meet financial goals.
• Assist with branch operations and cash devices following bank procedures.

Skills

Client service

Bilingual English/Spanish

Cash handling

Education

High school diploma or GED

Job description

Chase seeks an Associate Banker to deliver exceptional client experiences, greet clients, open accounts, and support branch operations using Chase Mobile, Chase.com, and ATMs. The role emphasizes hospitality, relationship building, and compliance with banking policies.

Required: high school diploma or GED, fluent English and Spanish, and client service experience. Preferred: cash handling experience. Join our Consumer & Community Banking team in a collaborative, diverse environment.