Customer-Focused Banker | Tech-Savvy & Relationship Builder

Next Frontier Capital; Arizona; On-site; USD 40,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences at our branch. You will greet clients, open and service accounts, and use digital tools to meet customer needs with hospitality and care.

Ideal candidates have a high school diploma, strong communication, and the ability to build trusted relationships while working with the branch team to achieve financial goals. This role emphasizes service quality and regulatory compliance.

Qualifications

• Demonstrated client service experience or equivalent.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills to understand client needs.
• Attention to detail and ability to resolve client issues promptly.
• Team-oriented with a collaborative approach to service.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Open new accounts and service existing ones while following policies and regulations.
• Assist clients with day-to-day transactions and use technology self-service tools.
• Develop relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and maintain compliance with bank policies.

Skills

Client service

Relationship-building

Communication

Empathy

Team collaboration

Product knowledge

Self-service technology

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences at our branch. You will greet clients, open and service accounts, and use digital tools to meet customer needs with hospitality and care.

Ideal candidates have a high school diploma, strong communication, and the ability to build trusted relationships while working with the branch team to achieve financial goals. This role emphasizes service quality and regulatory compliance.