Client-Focused Banker: Service & Tech Solutions

JPMorganChase; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help customers use Chase digital tools to meet their financial goals in a branch.

The role focuses on building trusted relationships, sharing product knowledge, and collaborating with the branch team to ensure compliant, seamless service for each client.

Applicants should have a high school diploma or GED and strong communication and empathy, with a willingness to learn banking solutions.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and relationship-building skills.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and provide account servicing while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing solutions with team members.
• Perform branch operations including cash devices while adhering to policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help customers use Chase digital tools to meet their financial goals in a branch.

The role focuses on building trusted relationships, sharing product knowledge, and collaborating with the branch team to ensure compliant, seamless service for each client.

Applicants should have a high school diploma or GED and strong communication and empathy, with a willingness to learn banking solutions.