Client-Centric Banker: Relationship Builder & Tech-Savvy

JPMorganChase; Naples (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver attentive service in our Naples branch, greeting clients, supporting transactions, opening new accounts, and coordinating meetings while ensuring compliance with banking policies.

You will educate clients on Chase Mobile App and online banking, enabling them to achieve financial goals with clear guidance and friendly, knowledgeable service. The role emphasizes teamwork and integrity.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, checking clients in, and scheduling/canceling meetings.
• Exceed client expectations with day-to-day transactions and opening new accounts while complying with policies and regulatory requirements.
• Educate clients on technology self-service options like Chase Mobile App, Chase.com, and ATMs for convenient banking.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with clients.
• Perform branch operations including cash devices while adhering to policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Learning new technology

Attention to detail

Regulatory compliance

Education

High school diploma

Job description

Chase is seeking an Associate Banker to deliver attentive service in our Naples branch, greeting clients, supporting transactions, opening new accounts, and coordinating meetings while ensuring compliance with banking policies.

You will educate clients on Chase Mobile App and online banking, enabling them to achieve financial goals with clear guidance and friendly, knowledgeable service. The role emphasizes teamwork and integrity.