Client-Focused Banker: Relationship Builder & Tech Solutions

JPMorganChase; Chicago (IL); On-site; USD 38,000 - 56,000; Full time

Job summary

Chase is hiring an Associate Banker to welcome clients, deliver attentive service, and use banking solutions to help customers reach their financial goals. You will represent the brand with hospitality and support the branch by building trusted relationships and educating clients on products.

The role emphasizes service, teamwork, and compliance, with opportunities to work with Chase Mobile App and digital channels to assist customers in person and remotely.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and delivering attentive service.
• Exceed client expectations by assisting with account servicing and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and sharing product knowledge with clients.
• Contribute to branch operations and adhere to bank policies and procedures.

Skills

Client service

Relationship building

Communication skills

Team collaboration

Problem solving

Attention to detail

Technology aptitude

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to welcome clients, deliver attentive service, and use banking solutions to help customers reach their financial goals. You will represent the brand with hospitality and support the branch by building trusted relationships and educating clients on products.

The role emphasizes service, teamwork, and compliance, with opportunities to work with Chase Mobile App and digital channels to assist customers in person and remotely.