Client-Centric Banker: Personal Banking & Tech Solutions

JPMorgan Chase & Co.; Muncie (IN); On-site; USD 40,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker who will deliver welcoming, attentive service and help clients achieve their financial goals. You will use modern banking tools to provide solutions, open new accounts, and educate customers about digital channels.

The role emphasizes building trusted client relationships, collaborating with team members, and handling routine branch operations with accuracy and empathy.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly to understand needs.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing, maintenance, and new accounts.
• Educate clients on day-to-day banking and self-service options like mobile app and ATMs.
• Build relationships by listening, asking questions, and collaborating with branch team.
• Perform branch operations and assist with cash devices while following policies.

Skills

Client service excellence

Relationship building

Communication skills

Problem solving

Team collaboration

Product knowledge

Ability to learn technology

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker who will deliver welcoming, attentive service and help clients achieve their financial goals. You will use modern banking tools to provide solutions, open new accounts, and educate customers about digital channels.

The role emphasizes building trusted client relationships, collaborating with team members, and handling routine branch operations with accuracy and empathy.