Client-Centric Banker: Grow Relationships & Lending

Columbia Bank; Battle Ground (WA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive incentive plan

Professional development programs

Clear career growth paths

Job summary

Columbia Bank is seeking a Personal Banker in Battle Ground, WA to deliver exceptional client experiences and growth opportunities. You will acquire new clients, expand existing relationships, and refer customers to partners for appropriate banking solutions.

You will handle consumer accounts, cash handling, and learning lending opportunities while aligning with Breakthrough Client Service Standards. This role emphasizes proactive problem solving and team collaboration on-site at 601 W Main

Qualifications

• 1 year of Teller or other banking experience preferred.
• High School Diploma or GED, required.
• Basic knowledge of consumer banking and business products and services offered.
• Ability and desire to actively develop consumer lending skills.
• Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations.
• Proficient in expanding the client relationship with emphasis on creating new relationships and expanding existing relationships utilizing a personal and business bio and rapport with customers.
• Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) preferred.

Responsibilities

• Provide excellent client service by providing immediate acknowledgement, identifying, and offering appropriate products and services, and responding to inquiries in a timely manner.
• Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs.
• Make recommendations and follow through on commitments to clients.
• Maintains direct contact with external and internal clients and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Opens Consumer and Business accounts for existing and new clients.
• Acts as a resource to the Client Service Specialists by contributing to the team environment and filling in on teller functions (including cash transactions) when needed.
• Supports the branch goal of identifying and referring a wide range of bank products and services to the appropriate internal business partners.
• Resolves client issues and requests, exhibiting strong follow-through.
• Building familiarity with business, consumer, and trust entities.

Skills

Customer service

Cash handling

NMLS licensing

Relationship building

Education

High School Diploma

Job description

Columbia Bank is seeking a Personal Banker in Battle Ground, WA to deliver exceptional client experiences and growth opportunities. You will acquire new clients, expand existing relationships, and refer customers to partners for appropriate banking solutions.

You will handle consumer accounts, cash handling, and learning lending opportunities while aligning with Breakthrough Client Service Standards. This role emphasizes proactive problem solving and team collaboration on-site at 601 W Main