Client-Centric Banker & Banking Tech Advisor

Aumni; McHenry (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open and service accounts, and help customers navigate Chase Mobile App and digital tools.

By listening carefully and collaborating with the team, you will support clients in achieving their financial goals and contribute to the branch’s success. The role emphasizes hospitality, compliance with banking requirements, and proactive cross-selling of products and solutions in a

Qualifications

• Experience delivering attentive and friendly service
• Ability to build trusted relationships with clients
• Strong communication and problem-solving skills
• Willingness to learn products, services, and procedures

Responsibilities

• Greet clients, manage lobby flow, check-in, and schedule meetings to create a welcoming environment
• Provide account servicing and opening of new accounts while following policies and regulatory requirements
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs
• Listen actively, ask questions, and partner with team to help clients achieve financial goals
• Assist branch operations and cash handling in line with bank policies

Skills

Customer service

Relationship building

Communication

Technology literacy

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open and service accounts, and help customers navigate Chase Mobile App and digital tools.

By listening carefully and collaborating with the team, you will support clients in achieving their financial goals and contribute to the branch’s success. The role emphasizes hospitality, compliance with banking requirements, and proactive cross-selling of products and solutions in a