Client-Centric Banking Advisor

Aumni; New York (NY); On-site; USD 42,000 - 70,000; Full time

Job summary

Chase seeks an Associate Banker to deliver exceptional client experiences in a busy branch. You will greet clients, assist with accounts, and guide them through Chase Mobile App and Chase.com to meet their financial goals.

You will build trusted relationships through attentive listening, product knowledge, and collaboration with the branch team, while following all policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to quickly and accurately learn products, services, and procedures.
• Compliance with policies, procedures, and regulatory requirements.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and digital self-service options.
• Build meaningful relationships by listening, asking questions, and providing solutions.
• Perform branch operations and adhere to bank policies and procedures.

Skills

Client service experience

Relationship building

Communication skills

Problem solving

Team collaboration

Attention to detail

Learning products quickly

Technology fluency

Education

High school diploma or GED

Job description

Chase seeks an Associate Banker to deliver exceptional client experiences in a busy branch. You will greet clients, assist with accounts, and guide them through Chase Mobile App and Chase.com to meet their financial goals.

You will build trusted relationships through attentive listening, product knowledge, and collaboration with the branch team, while following all policies and regulatory requirements.