Client Care Specialist — Insurance & Financial Services

State Farm Agent; Matthews (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

Steve Carpou - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance practice. You will engage with the public, resolve inquiries, and coordinate with team members to anticipate the needs of the community.

The role emphasizes attention to detail, strong communication, and the ability to multitask. Prior customer service experience is preferred and benefits include 401(k) matching and health insurance.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Job description

Steve Carpou - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance practice. You will engage with the public, resolve inquiries, and coordinate with team members to anticipate the needs of the community.

The role emphasizes attention to detail, strong communication, and the ability to multitask. Prior customer service experience is preferred and benefits include 401(k) matching and health insurance.