Customer Care Specialist – Insurance & Growth

Steve Carpou - State Farm Agent; Matthews (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

Steve Carpou - State Farm Agent in Matthews, NC seeks a Customer Service Representative to deliver outstanding service, build relationships, and support the growth of a local insurance business. You will work with customers to address inquiries, coordinate with team members, and ensure accurate record-keeping while helping clients with their questions and needs.

The position emphasizes friendly, responsive service, good organization, and a desire to help the community, with opportunities to

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Job description

Steve Carpou - State Farm Agent in Matthews, NC seeks a Customer Service Representative to deliver outstanding service, build relationships, and support the growth of a local insurance business. You will work with customers to address inquiries, coordinate with team members, and ensure accurate record-keeping while helping clients with their questions and needs.

The position emphasizes friendly, responsive service, good organization, and a desire to help the community, with opportunities to