Customer Service Representative - State Farm Agent Team Member

Stevecannoninsurance; Acworth (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Full Medical Insurance

Disability Insurance

Life Insurance

401(k)

401(k) matching

Competitive salary

Paid time off

Training & development

Job summary

Stevecannoninsurance seeks a Customer Service Representative for the State Farm Agent Team. You'll provide exceptional customer experiences, answering inquiries and assisting with policy changes in Acworth, Georgia.

The ideal candidate has strong communication skills, attention to detail, and a customer-focused mindset. Opportunities for internal growth await dedicated and sales-minded individuals.

Qualifications

• Exceptional customer service skills to handle inquiries and policy information.
• Must be detail-oriented and able to manage multiple tasks effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Full Medical Insurance
• Disability Insurance
• Life Insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Steve Cannon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.