Customer Service Representative - State Farm Agent Team Member

Steve Sipes - State Farm Agent; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

Steve Sipes - State Farm Agent in Houston seeks a Customer Service Representative to deliver exceptional customer experiences, answer inquiries, and assist with policy changes in a fast-paced insurance agency environment.

You will coordinate with other agency team members, process claims, and maintain accurate records while providing empathetic service to community members. Growth opportunities are anticipated for driven individuals.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Company parties

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Steve Sipes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Steve Sipes - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.