Customer Service Representative - State Farm Agent Team Member

Steve Barney - State Farm Agent; Saint Petersburg (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Steve Barney Insurance Agency Inc. is seeking a Customer Service Representative who delivers exceptional experiences by listening to inquiries, guiding policy details, and coordinating with the team to serve the community.

You will resolve customer questions, assist with policy changes, and process claims while maintaining accurate records, with opportunities for internal advancement for driven, sales-minded teammates.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative with Steve Barney Insurance Agency Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.