Client Care Specialist — Fast-Paced, First-Call Resolution

TP; United States; À distance; USD 27 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health benefits including medical,视视

401(K) plan

Life insurance

Supplemental coverage

Résumé du poste

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.

TP is seeking a customer service professional to serve as the primary point of contact for clients, handling inbound and outbound communications in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• 6+ months of customer service experience.
• Type 25 WPM and be comfortable with Windows-based systems.

Responsabilités

• Handle customer inquiries with active listening and professionalism.
• Resolve issues on the first call, de-escalate, and escalate when necessary.

Connaissances

Customer service

Typing 25 WPM

Formation

High School Diploma or equivalent

Outils

Windows-based systems

Description du poste

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.

TP is seeking a customer service professional to serve as the primary point of contact for clients, handling inbound and outbound communications in a fast-paced environment.