Bilingual Healthcare Support Specialist

TP; United States; A distancia; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Mental health resources

401(k)

Life insurance

Retail discounts

Culture of inclusion and career growth

Descripción de la vacante

TP is a leading global provider of digital business services, partnering with major brands to optimize operations through technology. With a global workforce of 500,000 across 300 languages, TP fosters an inclusive culture focused on career growth and community impact.

As a Customer Service role at TP, you will serve as a primary point of contact for clients, handling inquiries via phone, email, chat, or social channels, and you will track call information for auditing and reporting.

Formación

• Bilingual Spanish/English with 6 months customer service experience.
• High School Graduate or GED, ability to type 25 wpm, and comfort with desktop computers.
• Ability to work independently, stay composed, and demonstrate strong negotiating skills.

Responsabilidades

• Serve as a primary point of contact for clients, managing inbound and outbound communications.
• Connect with customers via phone, email, chat, or social media to resolve questions and concerns.
• Track all call related information for auditing and reporting purposes.

Conocimientos

Bilingual Spanish/English

Educación

High School Diploma or GED

Descripción del empleo

TP is a leading global provider of digital business services, partnering with major brands to optimize operations through technology. With a global workforce of 500,000 across 300 languages, TP fosters an inclusive culture focused on career growth and community impact.

As a Customer Service role at TP, you will serve as a primary point of contact for clients, handling inquiries via phone, email, chat, or social channels, and you will track call information for auditing and reporting.