Client Care Specialist

Rescue Mission; City of Syracuse (NY); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401K

Flexible Spending Accounts

Paid Time off

Group Life Insurance

Short-Term Disability

Descripción de la vacante

Rescue Mission Alliance is seeking a Full Time Client Care Specialist for Crossroads Adult Care Facility, with Thursdays through Mondays 2:30pm-11:00pm. The role involves dispensing medications, maintaining a safe, supportive environment, and helping residents achieve independence while upholding professional boundaries.

Requirements include a high school diploma or equivalent; an Associates degree is preferred.

Formación

• High School Diploma or equivalent required.
• Associates degree in human services or related field or equivalent work experience preferred.
• Experience with homeless, addicted and/or mentally ill clients desired.
• Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
• Must comply with CDC guidelines regarding Covid-19, including mask-wearing.

Responsabilidades

• Develop rapport with clients and provide support, encouragement, and motivation towards independence.
• Participate as a team player to provide the best possible care and complete rounds.
• Monitor facilities and facilitate drug and breathalyzer tests.
• Distribute personal care items and bedding, enforce guidelines, and refer clients to internal services.
• Maintain confidentiality and document pertinent client information; communicate in meetings.

Conocimientos

Compassionate care

Excellent communication

Interpersonal skills

Time management

Crisis management

Professional presence

Computer literate

Educación

High School Diploma or equivalent

Associate's degree in human services or related field (preferred)

Descripción del empleo

Client Care Specialist – Crossroads Adult Care Facility- Full Time

Join the Rescue Mission Team!

Shift: Thursdays through Mondays: 2:30pm-11:00pm | Rate of Pay: $17.00per hour

The Rescue Mission is seeking a Full Time Client Care Specialist to work Thursdays through Mondays: 2:30pm-11:00pm for its Crossroads facility which is a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assisting the residents keep a safe and clean environment. The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.

Additional Duties:

This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate.

Requirements & Education:

• High School Diploma or equivalent required.
• Associates degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted and/or mentally ill clients desired.
• Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
• Must comply with CDC guidelines regarding Covid-19, including but not limited to, wearing facial masks when working.

Other skills needed to perform effectively include:

• Sensitivity and compassion for the homeless population.
• Excellent Communication skills.
• Interviewing/assessment skills
• Flexibility to change.
• Strong interpersonal skills.
• Manages time efficiently.
• Crisis management skills.
• Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.
• Computer literate.

Rate of Pay:

• Starting Pay rate - $17 per hour.
• 2ndShift Differential (2:30pm – 11:00pm) – Additional $1.00 per hour.

Available Shifts:

Thursdays through Mondays: 2:30pm-11:00pm.

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.

We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!