Client Care Specialist (3rd Shift + Shift Differential) - Full Time

Rescue Mission; City of Syracuse (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Paid time off

Short-term disability

Job summary

Rescue Mission's Crossroads Adult Care Facility in Syracuse, NY is seeking a Full Time Client Care Specialist to join Sundays through Thursdays (10:45pm–7:15am) shift. The role includes dispensing medications to residents, supporting a safe, clean living environment, and helping clients achieve positive change using Rescue Mission resources.

Candidates should have a High School Diploma (Associates degree preferred) and strong interpersonal skills; prior experience with homeless or mentally ill

Qualifications

• High School Diploma or equivalent required.
• Associates degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted and/or mentally ill clients desired.
• Strong interpersonal, interviewing/assessment, and time-management skills.

Responsibilities

• Oversee dispensing medications to residents and maintain safety and cleanliness.
• Maintain a safe, supportive environment utilizing Rescue Mission resources.
• Complete rounds, monitor facilities, facilitate drug and breathalyzer tests, and distribute personal care items.
• Document pertinent client information and maintain confidentiality.

Skills

Interpersonal skills

Interviewing/assessment

Time management

Flexibility

Compassion for homeless population

Communication skills

Calm professional presence

Respectful client interaction

Education

High School Diploma or equivalent

Associates degree in human services or related field

Job description

Position: Client Care Specialist (3rd Shift + Shift Differential) - Full Time

Location: Syracuse, NY

Job Id: 927

# of Openings: 1

Client Care Specialist – Crossroads Adult Care Facility- Full Time

Shift: Sundays through Thursdays (10:45pm-7:15am), 3rd shift

Rate of Pay: $17.00 per hour + Shift Differential

The Rescue Mission is seeking a Full Time Client Care Specialist to work Sundays through Thursdays (10:45pm-7:15am) for its Crossroads facility which is a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assisting the residents keep a safe and clean environment. The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.

Additional Duties

This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate

Requirements & Education

• High School Diploma or equivalent required
• Associates degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted and/or mentally ill clients desired.
• Other skills needed to perform effectively include:
• Sensitivity and compassion for the homeless population.
• Interviewing/assessment skills
• Flexibility to change.
• Strong interpersonal skills.
• Manages time efficiently.
• Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.

Rate of Pay

Starting Pay rate - $17 per hour

3rdShift Differential (10:45pm- 7:15am) – Additional $2.00 per hour

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.

We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!