Client Care Specialist (3rd Shift + Shift Differential) - Full Time

Rescue Mission Alliance; City of Syracuse (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Life Insurance

Short Term Disability

Flexible Spending Account

Job summary

The Rescue Mission Alliance is seeking a Full Time Client Care Specialist for the Crossroads facility in Syracuse, NY. This role covers Sundays through Thursdays (10:45pm-7:15am) and includes medication oversight and resident support in a respectful, confidential environment.

You will work in a facility serving men with mental, physical, or developmental disabilities, with a focus on safety, compassion and independent growth. Benefits include comprehensive insurance and time off.

Qualifications

• High School Diploma or equivalent required.
• Associates degree in human services or related field preferred or equivalent work experience.
• Experience with homeless, addicted and/or mentally ill clients desired.

Responsibilities

• Oversee dispensing medications to residents.
• Maintain a safe and clean environment for residents.
• Provide support, encouragement and motivation toward independence.
• Document pertinent client information and communicate with internal services while maintaining confidentiality.

Skills

Sensitivity & compassion

Interviewing skills

Flexibility

Interpersonal skills

Time management

Professional presence

Education

High School Diploma or equivalent

Associates degree in human services or related field or equivalent work experience

Job description

Position:Client Care Specialist (3rd Shift + Shift Differential) - Full Time

Location: Syracuse, NY

Job Id:927

# of Openings:1

Client Care Specialist – Crossroads Adult Care Facility- Full Time
Join the Rescue Mission Team!
Shift: Sundays through Thursdays (10:45pm-7:15am), 3rd shift | Rate of Pay: $17.00 per hour + Shift Differential

The Rescue Mission is seeking aFull Time Client Care Specialistto workSundays through Thursdays (10:45pm-7:15am)for its Crossroads facility which is a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assisting the residents keep a safe and clean environment. The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.
Additional Duties:
This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate

Requirements & Education:

• High School Diploma or equivalent required
• Associates degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted and/or mentally ill clients desired.
• Other skills needed to perform effectively include:
• Sensitivity and compassion for the homeless population.
• Interviewing/assessment skills
• Flexibility to change.
• Strong interpersonal skills.
• Manages time efficiently
• Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.

Rate of Pay:

Starting Pay rate - $17 per hour
3rdShift Differential (10:45pm-7:15am) - Additional $2.00 per hour

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.
We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!

• Transparent & Open Communication - The Rescue Mission encourages honest and open communication at all levels. Input and feedback are sought from all employees.
• Work/Life Balance - We are encouraged to meet our professional goals and perform at our best, but also enjoy a fulfilling life outside of the work environment.
• Continued Growth & Learning - Our organization adapts to change by providing training and development in rapidly evolving areas. We believe in routine training to improve efficiency and instill positive attitudes.
• Team Spirit - We are valued for our talents, dedication and hard work as individuals and as an overall team. This ultimately leads to a strong sense of unity among each and every one of us.

The Rescue Mission is an equal opportunity employer.

We are focused on taking care of our employees with the same caring values we have for our clients. The Rescue Mission offers a comprehensive benefits package for both our full-time and part-time employees:

Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account - FSA
Company Paid Group Term Life Insurance

Supplemental Life Insurance
Paid Time Off (PTO)
Paid Holidays
Career Development and Growth Opportunities
Short Term Disability
401(K) Plan that includes employer contributions

Personal Illness, Accident & Cancer Insurance
Discounted Auto, Home & Renters Insurance
529 NY State College Savings Plan
Employee Assistance Plan
Empower Credit Union Membership
Thrifty Shopper Employee Discount