Client Care Specialist (2nd Shift + Shift Differential) - Full Time

Rescue Mission Alliance; City of Syracuse (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

Flexible Spending Account

Paid Time Off

Group Life Insurance

Short-Term Disability

Job summary

Rescue Mission Alliance in Syracuse, NY seeks a Full Time Client Care Specialist to support Crossroads Adult Care Facility. The role covers dispensing medications, assisting residents, and maintaining a safe, respectful environment for men with disabilities.

The position runs Thursdays through Mondays, 2:30pm–11:00pm, with a $17.00/hour base rate plus a $1.00/hour shift differential. Qualifications include a High School Diploma or equivalent, and experience with homeless or mentally ill clients

Qualifications

• High School Diploma or equivalent required.
• Associates degree in human services or related field preferred.
• Experience with homeless, addicted and/or mentally ill clients desired.
• Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
• Ability to maintain confidentiality and professional boundaries.

Responsibilities

• Oversee dispensing medications to residents.
• Assist residents in maintaining a safe and clean environment.
• Provide rapport, encouragement, and motivation toward independence.
• Participate in rounds, monitor facilities, and enforce guidelines as appropriate.
• Document pertinent client information and communicate with internal services.

Skills

Interpersonal skills

Interviewing/assessments

Time management

Calm professional presence

Flexibility

Compassion for homeless

Education

High School Diploma or equivalent

Associates degree in human services

Job description

Position:Client Care Specialist (2nd Shift + Shift Differential) - Full Time

Location: Syracuse, NY

Job Id:906

# of Openings:1

Client Care Specialist – Crossroads Adult Care Facility- Full Time
Join the Rescue Mission Team!
Shift: Thursdays through Mondays: 2:30pm-11:00pm |Rate of Pay:$17.00per hour

The Rescue Mission is seeking aFull Time Client Care Specialistto workT hursdays through Mondays: 2:30pm-11:00pm for itsCrossroads facilitywhich is a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assisting the residents keep a safe and clean environment.The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.
Additional Duties:
This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate
Requirements & Education:

• High School Diploma or equivalent required
• Associates degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted and/or mentally ill clients desired.
• Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
• Must comply with CDC guidelines regarding Covid-19, including but not limited to, wearing facial masks when working.
• Other skills needed to perform effectively include:
• Sensitivity and compassion for the homeless population.
• Interviewing/assessment skills
• Flexibility to change.
• Strong interpersonal skills
• Manages time efficiently
• Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.

Rate of Pay:
Starting Pay rate - $17 per hour
2ndShift Differential (2:30pm – 11:00pm) – Additional $1.00 per hour
Available Shifts:
Thursdays through Mondays: 2:30pm-11:00pm
Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.
We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!

• Transparent & Open Communication – The Rescue Mission encourages honest and open communication at all levels. Input and feedback are sought from all employees.
• Work/Life Balance – We are encouraged to meet our professional goals and perform at our best, but also enjoy a fulfilling life outside of the work environment.
• Continued Growth & Learning – Our organization adapts to change by providing training and development in rapidly evolving areas. We believe in routine training to improve efficiency and instill positive attitudes.
• Team Spirit – We are valued for our talents, dedication and hard work as individuals and as an overall team. This ultimately leads to a strong sense of unity among each and every one of us.

The Rescue Mission is an equal opportunity employer.

We are focused on taking care of our employees with the same caring values we have for our clients. The Rescue Mission offers a comprehensive benefits package for both our full-time and part-time employees:

Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account – FSA
Company Paid Group Term Life Insurance

Supplemental Life Insurance
Paid Time Off (PTO)
Paid Holidays
Career Development and Growth Opportunities
Short Term Disability
401(K) Plan that includes employer contributions

Personal Illness, Accident & Cancer Insurance
Discounted Auto, Home & Renters Insurance
529 NY State College Savings Plan
Employee Assistance Plan
Empower Credit Union Membership
Thrifty Shopper Employee Discount