2nd Shift Client Care Specialist

Rescue Mission Alliance; City of Syracuse (NY); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401K

Flexible Spending Accounts

Paid Time Off

Group life insurance

Voluntary life

Short-Term Disability

Descripción de la vacante

Rescue Mission Alliance's Crossroads Adult Care Facility in Syracuse, NY seeks a Full Time Client Care Specialist to oversee medication dispensing and provide a safe, supportive environment for residents with disabilities. The role requires evening coverage from Thursday to Monday, 2:30pm–11:00pm, with hourly pay starting at $17 plus a $1 shift differential.

Responsibilities include building rapport, documenting care, coordinating with internal services, enforcing guidelines, and maintaining

Formación

• High School Diploma or equivalent required.
• Associates degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted and/or mentally ill clients desired.
• Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
• Must comply with CDC guidelines regarding Covid-19, including wearing facial masks when working.
• Other skills needed to perform effectively include: sensitivity and compassion for the homeless population.
• Excellent Communication skills.
• Interviewing/assessment skills
• Flexibility to change.
• Strong interpersonal skills.
• Manages time efficiently.
• Crisis management skills.
• Maintains a calm professional presence, even under stress.
• Computer literate.

Responsabilidades

• Develops rapport with clients and provides support, encouragement, and motivation towards independence.
• Completes rounds and monitors facilities to ensure safety and cleanliness.
• Facilitates drug and breathalyzer tests and distributes personal care items and bedding.
• Enforces guidelines and refers clients to internal services; maintains confidentiality.
• Shares pertinent client information through documentation and meetings.

Conocimientos

Excellent communication skills

Interviewing/assessment skills

Crisis management skills

Strong interpersonal skills

Calm professional presence

Computer literate

Educación

High School Diploma or equivalent

Associates degree in human services or related field

Herramientas

Computer literacy

Descripción del empleo

Client Care Specialist – Crossroads Adult Care Facility- Full Time

Join the Rescue Mission Team!

Shift: Thursdays through Mondays: 2:30pm-11:00pm | Rate of Pay: $17.00 per hour

The Rescue Mission is seeking aFull Time Client Care Specialistto workThursdays through Mondays: 2:30pm-11:00pm for itsCrossroads facilitywhich is a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assisting the residents keep a safe and clean environment.The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.

Additional Duties:

This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate

Requirements & Education:

• High School Diploma or equivalent required.
• Associates degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted and/or mentally ill clients desired.
• Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
• Must comply with CDC guidelines regarding Covid-19, including but not limited to, wearing facial masks when working.
• Other skills needed to perform effectively include:
• Sensitivity and compassion for the homeless population.
• Excellent Communication skills.
• Interviewing/assessment skills
• Flexibility to change.
• Strong interpersonal skills.
• Manages time efficiently.
• Crisis management skills.
• Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.
• Computer literate.

Rate of Pay:

• Starting Pay rate - $17 per hour.
• 2ndShift Differential (2:30pm – 11:00pm) – Additional $1.00 per hour.

Available Shifts:

Thursdays through Mondays: 2:30pm-11:00pm.

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.

We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!