Client Care & Operations Support Specialist

National Seating & Mobility, Inc.; Augusta (ME); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401k Company Match

Tuition reimbursement and Education?

Job summary

National Seating & Mobility (NSM) is seeking a detail-oriented administrative support professional to assist with phone-based inquiries, order coordination, and data entry. The role supports branch staff, clinicians, and caregivers to ensure accurate client information and smooth operations.

The position emphasizes organized workflow, attention to funding eligibility, inventory handling, and timely delivery coordination to help clients access essential mobility solutions.

Qualifications

• High School Diploma or GED required.
• Strong organizational skills and attention to detail.
• Customer-focused, with good communication abilities.

Responsibilities

• Answer phone calls and manage requests professionally.
• Coordinate order management with branch staff, clients, clinicians, and caregivers.
• Assist in completion of work orders and verify client information and funding eligibility.
• Perform data entry, clerical tasks, assist with inventory, and receive deliveries.

Skills

Organizational skills

Customer focus

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) is seeking a detail-oriented administrative support professional to assist with phone-based inquiries, order coordination, and data entry. The role supports branch staff, clinicians, and caregivers to ensure accurate client information and smooth operations.

The position emphasizes organized workflow, attention to funding eligibility, inventory handling, and timely delivery coordination to help clients access essential mobility solutions.