Client Care & Coordination Specialist - Mobility Solutions

National Seating & Mobility, Inc.; Missouri; Hybrid; USD 36,000 - 48,000; Full time

Job summary

National Seating & Mobility, Inc. is seeking an organized Administrative Assistant to support branch operations in Missouri.

You will answer calls, manage inquiries, schedule appointments, and assist with data entry and filing in a professional office setting. This role emphasizes attention to detail, reliability, and excellent communication as you coordinate with clinicians, clients, and staff, maintain records, and help ensure smooth daily operations.

Responsibilities

• Provide accommodations to enable performance of essential functions.
• Answer phone calls and handle inquiries professionally; escalate to branch leadership when needed.
• Coordinate with staff and clients to schedule evaluations, deliveries, and repairs.
• Assist in completing work orders and verify client data and funding eligibility.
• Enter data, scan documents, and file records.
• Assist with physical inventory as directed.
• Support inventory documentation.
• Pursue continuing education by following NSM policies and attending courses.
• Complete follow-up calls efficiently and professionally.
• Perform related duties as assigned by leadership.
• Maintain regular and predictable attendance.

Education

High School or GED

Job description

National Seating & Mobility, Inc. is seeking an organized Administrative Assistant to support branch operations in Missouri.

You will answer calls, manage inquiries, schedule appointments, and assist with data entry and filing in a professional office setting. This role emphasizes attention to detail, reliability, and excellent communication as you coordinate with clinicians, clients, and staff, maintain records, and help ensure smooth daily operations.