Client Care & Scheduling Specialist

National Seating & Mobility, Inc.; Palm Harbor (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition reimbursement and Education

Job summary

National Seating & Mobility, Inc. is seeking a Customer Service Representative in Florida to act as the liaison between clients, caregivers, and referral sources.

The role emphasizes professional communication with branch leadership, RTS, technicians, and office staff to deliver compassionate care. This full-time position requires a Monday–Friday day shift, is onsite, and offers competitive pay along with benefits including holidays, 401(k) matching, and tuition assistance.

Qualifications

• High School Diploma or G.E.D. required.
• Strong organizational and customer-focused skills.
• Ability to handle multiple tasks with accuracy and efficiency.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders including client information, equipment details, and funding eligibility.
• Performs data entry, clerical support tasks, assists with physical inventory and accepts deliveries.

Skills

Organizational Skills

Customer/Client Focus

Education

High School Diploma or GED

Job description

National Seating & Mobility, Inc. is seeking a Customer Service Representative in Florida to act as the liaison between clients, caregivers, and referral sources.

The role emphasizes professional communication with branch leadership, RTS, technicians, and office staff to deliver compassionate care. This full-time position requires a Monday–Friday day shift, is onsite, and offers competitive pay along with benefits including holidays, 401(k) matching, and tuition assistance.