Client Support Specialist - Mobility Solutions

Commercial Vehicle Group; Bow (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Company-paid Long Term Disability

Tuition Reimbursement

Job summary

National Seating & Mobility is seeking an administrative support specialist to handle front-desk tasks, scheduling, and client communications in a professional office setting. The role requires coordinating with clinicians, caregivers, and branch staff to ensure timely appointments and accurate documentation.

The ideal candidate will have a High School diploma or equivalent, strong organizational skills, and a customer-focused mindset.

Qualifications

• High School Diploma or G.E.D.
• Organizational Skills
• Customer/Client Focus

Responsibilities

• Answer phone calls and manage inquiries professionally, following up as directed.
• Coordinate client/referral source evaluations, deliveries and repair appointments.
• Assist in completing work orders and verify client info and funding eligibility.
• Perform data entry, filing, and assist with inventory documentation.
• Provide clerical support and stay informed on NSM policies and training.
• Maintain regular attendance and professional conduct.
• Carry out related duties as assigned by branch leadership.

Skills

Organizational Skills

Customer/Client Focus

Education

High School or GED

Job description

National Seating & Mobility is seeking an administrative support specialist to handle front-desk tasks, scheduling, and client communications in a professional office setting. The role requires coordinating with clinicians, caregivers, and branch staff to ensure timely appointments and accurate documentation.

The ideal candidate will have a High School diploma or equivalent, strong organizational skills, and a customer-focused mindset.